GDPR Compliance
Last updated: June 30, 2025
Your Rights Under GDPR
The General Data Protection Regulation (GDPR) provides individuals in the European Union with specific rights regarding their personal data. moccet is committed to protecting these rights and ensuring compliance with GDPR requirements.
Your GDPR Rights Include:
- Right of Access: Request access to your personal data
- Right to Rectification: Correct inaccurate personal data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To provide our platform services
- Legitimate Interests: For platform improvement and security
- Consent: For marketing communications and cookies
- Legal Obligation: To comply with applicable laws
Data Processing Activities
Personal Data We Process:
- Identity data (name, username, profile information)
- Contact data (email address, phone number)
- Technical data (IP address, browser type, device information)
- Usage data (how you interact with our platform)
- Project data (briefs, communications, deliverables)
- Financial data (payment information, transaction history)
Processing Purposes:
- Provide and maintain our services
- Process payments and transactions
- Communicate with users
- Improve platform functionality
- Ensure security and prevent fraud
- Comply with legal obligations
Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected:
- Account Data: Until account deletion plus 30 days
- Project Data: 7 years for contractual and tax purposes
- Communication Data: 3 years for support purposes
- Technical Data: 2 years for security and analytics
- Marketing Data: Until consent withdrawal
International Transfers
moccet may transfer your personal data outside the European Economic Area (EEA) to provide our services. When we do so, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with adequate protection
- Certification schemes and codes of conduct
- Binding corporate rules where applicable
Data Protection Officer
Our Data Protection Officer (DPO) is responsible for overseeing our data protection strategy and GDPR compliance.
Exercising Your Rights
To exercise any of your GDPR rights, please contact us using the methods below. We will respond within one month of your request.
How to Submit a GDPR Request
To submit a GDPR request, please provide the following information:
- Full name and email address associated with your account
- Specific right you wish to exercise
- Detailed description of your request
- Verification of your identity (we may request additional information)
Note: We may need to verify your identity before processing your request to protect your privacy and security.
Supervisory Authority
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority. You can find your local authority through the European Data Protection Board website.
Changes to This Policy
We may update this GDPR compliance page to reflect changes in our data processing activities or legal requirements. We will notify you of significant changes through email or prominent notices on our platform.